Please read this Policy carefully to understand how We treat Personal Data. We may update this Policy from time to time to reflect the change(s) in the law and/or our internal standards. When We do so, We will notify you by posting the updated Policy on this Website for your information and reference. By accessing the Website and submitting your Inquiry (defined below), or Personal Data through it, you expressly acknowledge that you have read, understood, and hereby agree to all of the terms of this Policy and that you provide consent for us to:
Our Website allows you to directly reach us and provide inquiries, reviews, complaints, and suggestions (collectively, “Inquiry”) on our products and services to help us improve them. When you access our Website and submit your Inquiry through our inquiry form (“Form”), We ask you to provide the following Personal Data to identify you, and enable Uratex to act on your Inquiry:
If you do not provide any or all of the foregoing Personal Data accurately, We may not be in the position to effectively address your Inquiry.
Any additional Personal Data that you may provide through your correspondence(s) with Uratex in connection with your Inquiry shall also be considered and treated as Personal Data.
We may use automatic data collection technologies: For each HTTP request received, we collect and store only the following information:
Upon receiving your Inquiry and the accompanying Personal Data identifying you, Uratex or its duly authorized third party forwards the same to the concerned Uratex department. Uratex may use your Personal Data to get in touch with you, in order to attend to, further inquire about, and address your Inquiry. Uratex may separately contact you to confirm that the concerned Uratex department has acted on your Inquiry, ask you for further feedback, request your participation in surveys, and/or provide information on its products and services.
For the Collected Data, We use them to help us improve our Website and to deliver a better and more personalized service by enabling us to:
Uratex shall retain the Personal Data and Collected Data for five (5) to ten (10) years counted from the date you provide it to Uratex, or when they were collected, respectively.
We may disclose aggregated information about our users, and information that does not identify, or when combined with other information, does not directly and certainly identify any individual, without restriction.
We may disclose and share the Personal Data and Collected Data, subject to compliance with applicable laws and regulations, on a need to know basis, and in all cases only for legitimate business purposes, as follows:
The Website uses Google Analytics to monitor the effectiveness of the Website and to improve the Website based on collected data. The use of Google Analytics is governed by the Google Analytics Terms and Conditions and any other policy that may be forced from time to time at Google’s discretion.
You are entitled to certain rights in relation to the Personal Data collected from you, including the right to access and correct your Personal Data being processed, object to the processing, and lodge a complaint before the National Privacy Commission in case of violation of your rights as the data subject.
You may send us an e-mail at email@example.com to request access to, correct, and/or delete any Personal Data that you have provided to us. Please be advised, however, that We cannot delete your Personal Data without restricting or removing our ability to effectively address your Inquiry. We may not accommodate a request to correct and/or delete Personal Data if We believe the same would violate any law or legal requirement or cause the Personal Data to be incorrect.
We have implemented technical, organizational, and physical measures designed to protect the confidentiality, integrity, and availability of your Personal Data and Collected Data and secure such Data from destruction, unauthorized access, alteration, disclosure, fraudulent misuse, and/or any other unlawful processing, as well as other natural and human dangers. Only authorized Uratex Philippines personnel and personnel of partner organizations, who are compliant with the Data Privacy Act of 2012 shall have access to your data.
Should you have any questions and/or Inquiry regarding this Policy, Uratex’s use of your Personal Data and the Collected Data, or your rights in relation thereto under the Data Privacy Act of 2012, please do not hesitate to contact the Uratex Data Protection Officer at the following: firstname.lastname@example.org and (02)-4453692 to 93 local 256.